Energy consultancy boosts customer satisfaction with energy consumption dashboard
Skyrocketing satisfaction for an energy consultancy
Read how Influential Software developed and delivered an energy management software solution that provided dynamic reporting and mobile-friendly dashboards.
Executive brief
A modern energy consumption dashboard
Our client is a global consultancy company that helps businesses manage their energy consumption and environmental footprint. Influential Software helped the company convert its legacy energy consumption dashboard into a modern .NET based application. This energy management software resulted in:
- improved consumer satisfaction
- ability to access the app anywhere
- long term flexibility
- lower database hosting costs
The Challenge
Converting classic ASP to .NET
At the time of delivering this project, a large part of the consultancy’s business relied on an energy consumption dashboard app. The consultancy’s customers used this application to report on and manage their corporate energy consumption.
However, the application had been built many years before in Classic ASP, an outdated Microsoft programming language. The consultancy had identified this legacy code as a problem going forward, causing higher development costs and reduced software flexibility.
The priority was to convert Classic ASP to .NET in the reporting application. Once that was achieved, the consultancy wanted to sharpen its competitive edge in the market by adding improved reporting functionality.
A further concern was the upcoming licence renewal for the Oracle database software used by the reporting application. The consultancy was keen to reduce its licensing costs by finding an alternative database.
The Solution
A modern energy management solution
Based on our track record of .NET development, the consultancy chose Influential to modernise its energy consumption dashboard.
The central nature of this application to the client’s business caused us to take a phased approach to development. In this way we could minimise risk and ensure the perfect functionality without disrupting the business.
The Results
A refreshed energy management software solution
By updating its industrial energy management software, the consultancy improved customer satisfaction and cemented its place as a market leader.
The new .NET platform now gives the company the flexibility it needs to add functionality when required. In turn, this guarantees the long-term value of this business-critical application.
Overall, the energy management software development solution allowed the consultancy to:
- Keep abreast of the competition and meet evolving customer demands
- Increase its reach by providing customers with mobile-first dashboards
- Cut database hosting costs by migrating from Oracle to SQL Server
Thanks to the success of this project, the consultancy has chosen us as its long-term development partner. We continue to provide technical support and new functionalities where required.
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